Get In Touch

info@kosmo.co.za

Westville, Durban

KwaZulu-Natal,  3629

Got a question, need help with your order, or just want to share your thoughts? We’re all ears! At Kosmo, your satisfaction is our priority, and we’re here to make your experience as smooth as possible.

Drop us a message, and our team will get back to you within 24 hours—we’ve got you covered!

Feel free to fill out the Contact Form below, and we’ll get back to you within 24 hours

Frequently Asked Question!

We deliver within 5 to 7 working days. Once your order is shipped, you’ll receive a tracking number to monitor its progress.

Yes! Once your order is shipped, we’ll send you a tracking link via email or SMS, so you can follow your package’s journey.

We do our best to keep all products in stock. If an item is unavailable, we’ll notify you and provide an estimated restock date.

We accept a variety of payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • EFT (Electronic Funds Transfer)
  • Mobile Wallets

Currently, we only deliver within South Africa. Stay tuned as we expand to more regions!

To make a return, please refer to our Returns Policy for detailed instructions. If you need further assistance, contact us at info@kosmo.com within 14 days of receiving your order. Make sure to include your order number and the reason for the return.
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